Facebook knows what we SAY but Google knows what we THINK - where does this leave us?

Think about it for a minute: Google knows our deepest secrets because we search with INTENTION - and in realtime, and often even in real-place (i.e. when using mobile devices) - for the things that matter to us - whether it is an upcoming trip or a disease that we are suffering from, or vexing problem we may have.  Google knows all that stuff, and keeps it in their records (unless we take steps to delete it all... allegedly).  Facebook, on the other hand, just knows what we SAY, what we share, what we purport to LIKE. That's also quite deep but... there is a big difference.  Your thoughs?  Browse my Privacy to Publicy links to read more

Efficiency shouldn't come at the expense of humanity

"So by all means, encourage your people to embrace technology, get great at business analytics, and otherwise ramp up the efficiency of everything they do. But just make sure all their efficiency doesn't come at the expense of their humanity. Small gestures can send big signals about who we are, what we care about, and why people should want to affiliate with us. It's harder (and more important) to be kind than clever"

Bill Taylor writes this at Harvard Business Review, and it really resonated with me. Technology tends to make us more efficient - but are we more human or less, when technology is exponentially improving?